Cancellation Policy
As most boat tour reservations are made well in advance, short notice cancellations leave empty seats, which are unlikely to be filled, at a great detriment to our small business with a very limited season. Please consider the following cancellation policy when booking.
- Full Refund: If you cancel 30+ days before your trip.
- 50% Refund: If you cancel less than 30 days but more than 14 days before your trip.
- No Refund: If you cancel less than 14 days before your trip. Last minute bookings are rare in our business and your seats are not likely to be booked with such short notice.
Sometimes, Mother Nature or mechanical issues may keep us tied to the dock. High winds or heavy seas can make conditions unsafe, and our top priority is always your safety and enjoyment. If we determine that it’s not safe to leave the harbor, you’ll receive a full refund. Weather in Alaska can change quickly, but we typically have a solid forecast a day or two in advance. If we see a storms abrewin’, we’ll reach out as early as possible to keep you in the loop.
There are also rare days when reaching the glaciers in Aialik Bay just isn’t feasible due to rough offshore conditions. When that happens, the protected waters of Resurrection Bay often remain calm, beautiful, and packed with wildlife. In those cases, you’ll have the option to switch your full-day trip to a 3.5-hour Resurrection Bay Tour and receive a refund for the price difference. Your experience matters to us, and we’ll always work with you to make the most of your day on the water..
Where to meet?
Meeting spot is at the Yacht Club, near the Porthole food truck. Great place to grab breakfast and a coffee. They are typically very busy and can be slow, so if you plan to get breakfast, get there at least 45 minutes early. Plan to arrive on time! Out of respect for all guests, we may need to depart without late arrivals. We’ve got a jam-packed adventure ahead, and we don’t want you to miss a moment of it!
Whats for lunch?
Choose Between several sandwich options made in-house by craft deli spot and wine bar, Primrose Provisions:
1. Italian Job: three types of pork salami, provolone, giardiniera and olive spread
2. Jammin’ Ham: honey whipped chevre spread, sweet and spicy jam, mixed greens, thinly sliced applewood smoked ham
3. Turkey Pesto: pesto, Turkey, tomatoes, and roasted red peppers
4. Caprese Sandwich (vegetarian): pesto aioli, fresh basil, fresh mozzarella, tomatoes, and balsamic glaze
5. Curry Chickpea (vegan): curried chickpea salad, mixed greens, tomatoes